Terms that apply when using M&L website information and enquiry services. Last updated August 2026.
Operator and scope
This website is operated by M&L PROPERTY SOLUTIONS LIMITED, a New Zealand company based in Christchurch. These terms apply to the website, Accommodation Trends, Public Performance Signals, Insights and the asset-review form. Using the website or submitting a form does not by itself create an asset-management agreement or other service contract.
How to use this information
Website content describes M&L asset and accommodation operations and is intended as general operating information. Financial, investment, legal and tax decisions should be supported by relevant professional advice; the content is not an offer of a financial product.
Performance context and boundaries
Accommodation Trends information, operating examples and performance measures describe historical context. Future revenue, occupancy, asset appreciation and other results depend on the asset and market conditions. Public metrics and case studies should be read with their period, methodology, source and verification status.
Enquiries and reviews
Submitting an enquiry begins an initial discussion. A management agreement takes effect only after scope, fees, responsibilities and the operating arrangement are confirmed separately in writing.
Acceptable use
Please use the website lawfully, accurately and in a way that respects its security and other users. Misuse of the enquiry form, impersonation, harmful content, unauthorised access, disruptive scraping and security bypass attempts are prohibited. M&L may restrict access, reject abusive submissions and preserve relevant security records where reasonably necessary.
Content, external services and availability
Website text, branding, images and layout may be used only for ordinary personal browsing unless the relevant owner gives permission. M&L takes reasonable care with public information but may update it without notice, and it may not always be complete or current. External links lead to independently operated services subject to their own terms and privacy practices.
Consumer rights, liability and law
Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including rights that may apply under the Consumer Guarantees Act 1993 and Fair Trading Act 1986. To the extent permitted by law, M&L is not responsible for losses caused solely by an external service, unauthorised third party or event outside its reasonable control. New Zealand law applies.